Publication
Potential of Islamic Banking: Focus on the Tunisian Market
Survey
Cluster analysis
Islamic banking system
Tunisia, Islamic market segmentation
2024
2024, Journal of Islamic Marketing
Abstract
Purpose
This study aims to examine the social utility of the Islamic banking system by taking as an example the Tunisian
Market.
Design/methodology/approach
We study individuals' potential demand for Islamic financial products in different Tunisian regions. To do that, we
conducted a national Survey based on the Quota sampling method to select the number of interviewed by
governorate and sex. We then obtained a sample that included 1600 persons from different social categories with
a minimum age of 18 years.
Findings
The survey results show that this potential demand is significant but Tunisian Islamic Banks should work more to
enlarge their existing customer base. Indeed, they should consider the level of Islamic Finance knowledge and the
socio-demographic characteristics (such as Governorate, level of education, and annual income) to ensure social
welfare. They should also supply Islamic microfinance products to ensure the inclusion of poorer agents. In
addition, Islamic banks should provide competitive products and services at lower cost and higher quality that are
compliant with the Sharia principles to encourage entrepreneurs or richer agents to invest in profitable and
innovative projects, especially in economically disadvantaged regions. This would strengthen accountable
decentralization and fight income inequality in Tunisia.
Originality
This work reflects the behavior and preferences of all Tunisians (adopters or non-adopters of IFPS) including the
Tunisian inland areas inhabitants. To do this, we include the socio-demographic factors in our analysis.